1. Under the terms stated here in our RETURN POLICY, if you decide you want an replacement,
repair or refund please first email us your request (within the 5 calendar days of receiving
your purchase) at: contact@saffair.online

2. Please provide the following details in your email:
• Your full name, address and telephone number.
• Your Order ID number (these will be on the original confirmation email of your purchase)
• The date of your purchase from us and confirmation that you have proof of purchase.
• If you want a replacement, repair or refund on a purchase please tell us the reason.
• If and when your return request is confirmed as acceptable by our returns department,
then send back the purchase with a printed copy of your confirmation email from us with your order
ID number to this address:


Postbus 69528

1060 CN
The Netherlands

3. Do not send the item back to us unless we ask you to. See RETURN POLICY on specifications how
to send your purchase back to us.