1. Under the terms stated here in our RETURN POLICY, if you decide you want an replacement,
repair or refund please first email us your request (within the 5 calendar days of receiving
your purchase) at: firstname.lastname@example.org
2. Please provide the following details in your email:
• Your full name, address and telephone number.
• Your Order ID number (these will be on the original confirmation email of your purchase)
• The date of your purchase from us and confirmation that you have proof of purchase.
• If you want a replacement, repair or refund on a purchase please tell us the reason.
• If and when your return request is confirmed as acceptable by our returns department,
then send back the purchase with a printed copy of your confirmation email from us with your order
ID number to this address:
3. Do not send the item back to us unless we ask you to. See RETURN POLICY on specifications how
to send your purchase back to us.